Heap Review

Retroactive digital analytics that auto-captures all user actions

★★★★4.1/5
Free (10k sessions/mo) / Paid plans from $3,600/yrFreemium

Overview

Heap automatically captures every user interaction in your web or mobile app — no manual event tracking setup needed. Its AI surfaces conversion insights and friction points without requiring analysts to know what to look for in advance.

Pros

  • +Auto-captures all events — no tagging needed
  • +Retroactive analysis on historical data
  • +AI-powered insight discovery
  • +Good session replay integration

Cons

  • Paid plans expensive for small teams
  • Can generate data overwhelm without curation
  • Less real-time than event-first tools

Key features

Auto event captureRetroactive analysisAI insightsFunnel analysisSession replayData science integration

Best for

Teams who want comprehensive analytics without manual event instrumentation

Quick info

Pricing
Free (10k sessions/mo) / Paid plans from $3,600/yr
Model
freemium
Rating
★★★★4.1/5
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