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AI Chatbot Platforms

AI chatbot builders and conversational AI platforms for customer support and engagement.

Intercom (Fin AI)

AI customer support agent that resolves tickets automatically

★★★★½4.5/5·$74/mo (Essential) / $169/mo (Advanced) / $359/mo (Expert) + $0.99/Fin resolution

Intercom's Fin is an AI agent built on GPT-4 that handles customer support queries automatically, resolving 50%+ of tickets without human involvement. It sits on top of your existing help content and escalates to humans when needed.

Drift

Conversational marketing and sales AI platform

★★★★☆4.1/5·From $2,500/mo (Premium) — enterprise pricing

Drift is a conversational marketing platform that uses AI chatbots to qualify leads, book meetings, and engage website visitors in real time. Its AI features include personalized conversation playbooks and intent-based targeting.

Tidio

Affordable AI chatbot for small business customer service

★★★★☆4.3/5·Free / $29/mo (Starter) / $59/mo (Growth) / $749/mo (Tidio+)

Tidio is a live chat and AI chatbot platform designed for small to medium e-commerce and service businesses. Its Lyro AI chatbot resolves common questions automatically, and the platform includes email marketing and help desk tools.

ManyChat

AI chatbot platform for Instagram, Facebook, and WhatsApp

★★★★☆4.2/5·Free (1,000 contacts) / $15/mo (Pro, 500 contacts) / scales with list size

ManyChat lets businesses automate conversations on Instagram DMs, Facebook Messenger, WhatsApp, and SMS. Its AI features help automatically respond to comments, qualify leads, and run drip campaigns through social channels.